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FAQ

Becoming VOO

Changing operator is simple! Discover your advantages and promotions... Click here

Installation of VOO products and services

VOO installation too complicated for you? Not anymore! Find out more

VOOcorder - Return your remote control

To see our points of sale that offer remote control replacements, click here.

Downloadable document

  • Change of name

    If you want to inform us of a change of name:download the form

  • Change of address

    If you want to inform us of a change of address:download the form

  • Change of billing adress

    If you want to inform us of a change of billing adress:download the form

  • Request for disconnection

    If you want to inform us of a request for disconnection:download the form

  • Number portability

    If you want to inform us of a authorisation for number portability:download the form

To speed up your request, download, print and send back the form, duly completed, to the address closest to your home:

  • VOO rue Turenne, 65 - 6000 Charleroi
  • VOO rue d’Alsace Lorraine, 28 - 1050 Bruxelles
  • VOO rue Jean Jaures, 46 - 4430 Ans
  • VOO rue Clément Ader, 12 - 6041 Gosselies