
Your basket is empty.
Select your offer.
-
Offers
- Channels
- Box.évasion
- VOOmotion
- Prices
-
Extra Movies/Series
- Be tv
- Disney CINEMA
- CANALPLAY
- RTL à l'infini
- Video on demand
-
Extra Sport
- VOOsport World
- VOOsport
-
Extra Divertissement
- Family Fun
- Discover More
-
Services included
- WiFi modem
- Wi-Free
-
Option
- VOO Internet Security
- CPL Wifi
-
Innovation
- Internet 400 Mbps
-
Promotions
- Hot offers
-
The deals
- DUO TV + LANDLINE
- DUO NET + LANDLINE
- Prices
-
Services included and options
- Fixed telephony
-
Services included and options
- Options
All rates
Choose your product
DUO rates
As at 1 July 2018*
Monthly fees
Monthly subscription
75 Mbps - 4 Mbps - 200 Go
49,95€/month
Details Rates all-in4
125 Mbps - 6.5 Mbps - Unlimited
56,95€/month
Details Rates all-in4
400 Mbps - 20 Mbps - Unlimited
78,95€/month
Details Rates all-in4
4. Two or three services combined - VOOcorder or .évasion box included if applicable - cable TV and modem included.
5. Depending on the frequency of your bills, the amount for the TV subscription is 19.00€ per month. For 6-monthly and annual subscriptions and only in the Brutélé zone, the subscription is 112.63€ per 6 months and 222.53€ per year.
single cost
Activation fee
Reactivation fee
after service was suspended
Reminder fee
Migration charge .évasion

Standard installation fee
Soir installation fee
Weekend installation fee
Moving costs
out first connection
Television
Decoder hire (included)
Subscription to TV cable
Family Fun
19 extra channels
for the whole family
Discover More
21 essential channels
to quench your thirst
for discovery
VOOsport
Enjoy all the Belgian football and basketball
VOD
Video on demand
VOOmotion
Watch TV on all your devices
Be tv
VOOsport World
Bouquet Disney CINEMA
Internet
Modem
additional volume
Wi-Free
Free internet
everywhere in Belgium
VOO Internet Security
The best connection deserves
the best protection
*Except for encoding error
Terms and conditions
Terms and conditions
1 Terms and conditions of the migration charge for VOOcorder customers
In the event a subscription is taken out for IDTV with the box .evasion or a pack containing an IDTV service with the box .evasion, VOO customers who already have a VOOcorder and who do not add a new service or complementary service to their subscription will be liable only for the migration charge (€ 60).
2 50€ in case of TV opening with technician on-site without customer visit.
Withdrawal right
In cases of distance selling or off-premises selling, and only in these cases, the subscriber has a 14-day right of withdrawal. This means that they have the right to notify VOO that they are cancelling their subscription contract and/or their purchase without penalty and without giving any reason within 14 calendar days from the day following the day on which the subscription contract was concluded or on which they received their equipment, in the event of a purchase.
Under the law, however, the subscriber loses this right of withdrawal when ordering digital content not supplied on a tangible medium, such as an audiovisual program ordered via the "on demand" service, Family Fun, VOO Internet Security, etc. and requests that this service is provided to them before the expiration of the 14-day withdrawal period.
In the case of internet, television and landline phone services, the subscriber may request their activation before the expiration of the withdrawal period, by making the appointment with the VOO engineer before the expiration of that period for example. In this case, they do not lose their right of withdrawal, but if they exercise this right, they shall owe VOO an amount proportional to the services provided and consumed until such time as VOO was informed of their withdrawal decision.
In the event that the subscriber has the right of withdrawal and wishes to exercise this right, they may use the following template form or write an unequivocal statement setting out their decision to withdraw from the contract. This document must be sent to VOO before the expiration of the 14 day withdrawal period.
In case of withdrawal, the subscriber shall, at their own expense, without undue delay and, in any event, no later than fourteen calendar days following notification of their withdrawal decision to VOO, return to VOO all equipment provided or purchased. The equipment can be returned to any VOO store.
Before exercising their right of withdrawal, the subscribers may only use the equipment received or made available insofar as necessary to establish the nature, characteristics and proper operation of the equipment. Thus, the subscriber may only handle and inspect them with all the necessary caution to the extent permitted in a store.
VOO will process the refund within 14 days of recovery of the equipment and verification of its condition.
Note relating to the Digital TV card
In the case of a digital TV card, the subscriber may insert the card into the TV but may not damage the packaging, remove the protective materials or ask VOO for its activation. When using the Digital TV card beyond what is allowed, VOO will be entitled to charge the subscriber for its depreciation. Please note, activating the digital TV card renders it unusable by any other customer and therefore in this case, the subscriber shall be liable to VOO for the entirety of its real value.