Speed: up to 125 Mbps / 6.5 Mbps depending on the installation, volume: unlimited.
The download speed of the SOLO RELAX offer increased from 100 to 125 Mbps, and the upload speed from 5 to 6.5 Mbps. These speeds are already available on most of the VOO network and will be delivered to the remaining areas in the next few months.

Speed: up to 400 Mbps / 20 Mbps depending on the installation, volume: unlimited.
The download speed of the SOLO MAX offer increased from 200 to 400 Mbps, and the upload speed from 10 to 20 Mbps.

The download and upload speeds depend on your IT hardware, your internal cabling and router. The speeds stated are available when connecting via a cable. The speeds may be lower when using a Wi-Fi connection.

The VOO Unlimited Internet service offers are solely for private and personal use. The unlimited nature of the service cannot be assured, particularly in cases of fraud, dishonest usage, usage infringing the rights of third parties, particularly the intellectual property of third parties, or use that constitutes an abuse within the meaning of case law. The customer must have a eurodocsis 3.0-compatible VOO modem to be able to use the NET LIGHT, RELAX et MAX packs. Customers who subscribe to one of the above packs and who do not have a eurodocsis 3.0- compatible modem at the time of subscription, will have their current modem replaced by a eurodocsis 3.0 VOO modem free of charge.

In Belgium, the call minutes, texts and mobile data included in the offer are valid towards all Belgian mobile and landline networks. In the European Economic Area, the call minutes, texts and mobile data included in the offer are valid towards all mobile and landline networks in Belgium and in the European Economic Area. If you have exceeded your plan, the following rates will apply whether you are in Belgium or in the European Economic Area (Calls made €0.23/min • Texts sent €0.07/text • Data €0.1/Mbyte). Calls are billed per second from the 31st second and data are billed per 10 KB above the first 100 KB. Call minutes, text messages and data cannot be carried forward to the following month and are not valid to special numbers, premium rate numbers (voting, 0900, etc.) and services provided by third parties. As VOO does not receive the service consumption reports for roaming calls made via an operator that is not included in the Camel telecommunications protocol until afterwards, in this case VOO does not have the technical means to alert customers that they have exceeded their plan in real time. The operators who are not signatories to the Camel protocol but whose networks are open VOO subscribers are listed below. In Brazil: Claro S.A., in Honduras: Telefónica Celular, S.A. (CELTEL), in Rwanda: MTN RwandaCell S.A.R.L. and in the U.S.A. : Commnet Wireless, LLC.

All VOO's “unlimited” offers are solely intended for normal, personal and private use. This normal usage allows the customer to make intensive use of the services provided by VOO. Usage that exceeds a total of 6000 call minutes and 6000 texts per month (1 call minute = 1 text) is considered to be abnormal. In the event of abnormal usage, VOO will bill the customer a € 0.23 supplement for every additional call minute and € 0.07 for every additional text.

Option available only to HERO, DUO-Mobile, TRIO Mobile or QUATRO subscribers. The unused data volume in any given month cannot be carried forward to the following month. The mobile internet data volume included in the offer is valid in Belgium and in Europe.

Option available only to HERO, DUO Mobile, TRIO Mobile or QUATRO subscribers. Option cannot be combined with the DataBoost 8 GB option. The unused date volume in any given month cannot be carried forward to the following month. The mobile internet data volume included in the offer is valid in Belgium and in Europe.

5,000 call minutes or extra text messages (1 call minute = 1 text message). Option available only with the HERO offer. 2 € per month for existing customers who have subscribed to VOO Internet or IDTV VOO and 8 € for all other customer or non-customers.

From 1 January:
6000 call minutes and 6000 texts per month (1 call minute = 1 text). Option available only with the HERO offer. € 2 per month for existing customers who have subscribed to VOO Internet or IDTV and € 8 for all other customers or non-customers.

The Europe Option enables you to call for 60 minutes and send 60 text messages from Belgium to Europe. If you exceed these limits, the standard rate (http://www.voo.be/fr/gsm/tarifs/international/) applies. One Europe Option per SIM card. The call minutes and text messages included in the Europe Option are not valid towards satellite networks or special numbers (voting, 0900, etc.). Any minutes and text messages left unused in any given a month cannot be carried forward to the next month. Calls to a European country are billed per second from the 31st second. All calls are billed for the first 30 seconds.

Countries covered by the Vers L’Europe Option: Andorra, Austria, Azores/Madeira, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Gibraltar (UK), Greece, Guernsey (UK), Hungary, Iceland, Ireland, Isle of Man (UK), Italy (*), Jersey (UK), Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, The Netherlands (**), Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican/San Marino

(*) Except for post codes 310, 313, 350, 319: will be billed as an 'international zone 3' rate destination
(**) Except for post codes 6320, 6321, 6322, 6351, 6560, 6561, 6587, 6588, 6589, 6590, 6591, 6592, 6593, 6800, 6801, 6866, 688: 6593, 6800: will be billed as an 'international zone 3' rate destination

Offer valid while stocks last for all new subscriptions to the Data Option taken out with VOOmobile’s Smartphone Special Offer with a 24-month commitment period for the Smartphone. The Option is only accessible in conjunction with a VOOmobile subscription, twice per customer number. This offer is available only to customers who are up to date with their payments for at least 3 months as subscribers to a VOO interactive service (internet, interactive television and/or landline telephone) or for at least 6 months to analogue/digital VOO television or VOOmobile. The Smartphone can be picked up from the VOO shops or delivered directly to the customer at the address given in Belgium subject to payment of the invoice for the Smartphone. The unused data volume in any given month cannot be carried forward to the following month. The mobile internet data volume included in the offer is valid in Belgium and in Europe. In Europe, a daily limit of 200 MB per day applies. If this limit is exceeded, a surcharge of € 0.004/MB will apply.

Offer reserved to VOO customers, valid as long as stocks last, for all Data Option subscriptions with the Smartphone from VOOmobile deal (€ 6, € 16 or € 38/month) taken out between 13/11/2019 and 27/01/2020 inclusive with a 24-month smartphone contract. The Option is only accessible in conjunction with a VOOmobile subscription, twice per customer number. This offer is reserved to customers up to date with their payments who have been subscribers to a VOO interactive service (internet, interactive television and/or landline) for at least 3 months and to analogue/digital VOO television or VOOmobile for at least 6 months. The smartphone can be picked up from the VOO stores or delivered directly to the customer at the address given in Belgium subject to the payment of the smartphone bill. Data not used during a month cannot be carried over to the following month. Mobile internet included in the offer is valid in Belgium and Europe. In Europe, a daily limit of 200 MB per day applies. If this limit is exceeded, a surcharge of €0.007/MB will be applied.

** Calls to 078 numbers are included in your plan or charged at the indicated rate when your plan has been exceeded.

Subscription to "Sudpresse Premium" is included in the TRIO and QUATRO packs. This gives you access to Sudpresse digital publications (Sudpresse S.A.). These Sudpresse publications are also available to consumers separately as part of their "Premium " package (currently available at a monthly cost of 14 EUR). Subscription gives you access to all of the newspapers included in this package, i.e. the following digital newspapers: "La Meuse", "La Nouvelle Gazette", "La Province", "Nord Eclair" and "La Capitale". The legal notice and the terms & conditions applicable to a "Sudpresse Premium" subscription are available on the following websites : http://www.rossel.be/mentions-legales/sudpresse-2/cgu-2/ and www.rossel.be/mentions-legales/sudpresse-2/cgv-2/