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Aide & Support
myVOO
Not sure whether to go for VOO or Proximus?

Let’s compare the packs

Information last updated on 27/07/2023
What type of offer do you want?
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  • Pack price
    68€ /monthOut of deal
    89,99€ /monthOut of deal
  • Internet
    Up to 1 Gbps download speeds
    Up to 2,5 Gbps download speeds Coverage related to fiber deployment
  • Television
    80 channels Go for the TV Streaming offer and take €5 off your bill
    80 channels
  • Installation
    4 days Average installation time
    6 days Average installation time

This comparison table does not contain information on temporary rates or promotions.
Would you prefer an independent comparison? Visit meilleurtarif.be, where you’ll see that we offer the same low rates.

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Just leave it to us!

  • Installation in 4 days
  • Satisfied or refunded
  • Free handling of your transfer
    VOO takes care of everything for you, free of charge and without any interruption of services, while keeping your current number.

Do I have access to the VOO services?

You can check your eligibility for VOO packs by entering your installation address (where we will be installing your services). Get an answer straight away.

Frequently asked questions

  • Is the VOO network fast and stable?

    In 2021, VOO’s wired Internet was found to be the fastest in your region. Our mobile network covers 97% of Belgian territory. It was voted the fastest and most powerful in 2020 and 2021 with higher download and upload speeds than the competition and excellent results for web browsing and video streaming.

  • What does the installation include?

    If you already have a cable outlet, you will need a simple installation. The technician’s visit is free if offered with the subscription you have chosen. If you do not have a cable outlet, you will need a new connection. You will be charged €90 for the technician’s visit. In both cases, replacement or installation of the cable is free up to 10 metres. For more information, click here: https://assistance.voo.be/fr/support/myvoo/utilisation/decouvrir-l-app-myvoo.html

  • Do I have access to the same services if I order online?

    We offer you the same services whether you order online or in store. In addition, by ordering online, you are also eligible for our web deals!

  • What is the installation procedure?

    Once you have chosen the date and time slot that suits you, a technician will visit your home to install the VOO services. They will check that everything works properly and if you wish, can give you a demo.